| Contact Us Payments Shipping Warranty and Returns |
How Can We Help?
Please contact us first to resolve any issues!
Your satisfaction is important to us!
How to contact us: use contact form,
We are open Monday to Friday 8:30 AM to 5:30 PM (PST), except major holidays - Will Call or Pick up option is available at these times.
Address for Local Pick up is:
OEMPCWorld 3080 Kenneth St. Santa Clara, CA 95054 US
Please use checkout to process your payment.
We accept all major credit cards, Visa, MasterCard, Discover and American Express and PayPal.
Orders are shipped within 24 hours of payment. California residents pay applicable sales tax!
Domestic Economy and Standard Shipping - FREE! any US destination (min order value may apply) Expedited and One Day shipping options available Will call available in Santa Clara CA
International Standard USPS International Priority Mail Available to most countries and destinations but limited to orders under $300 Expedited USPS International Priority Express Mail
Duties and Taxes
Duties and taxes are the responsibility of the buyer and will be due at time of delivery. Shipping costs are not refundable.
All shipments over $100 will require signature at delivery.
Warranty 30 Day money back guarantee Lifetime warranty Lifetime Upgrade and Exchange (see buyback policy) No Restocking Fees EVER!
Items returned within 30 days for credit will be refunded product total less shipping and handling costs. Items returned after 30 days will be entitled to store credit or buyback value.
Products returned under warranty will be exchanged with new parts and shipped within 7 days of receipt. Please obtain RMA# prior to returning goods - Contact us for RMA Details - use contact form
Customer must ship product back to OEMPCWorld before we can exchange product. OEMPCWorld will pay shipping costs to return item to you.